FAQ & Warranty

Heat Demon products are the best in the industry. We stand behind all of our products with an industry best warranty. If you experience any issues with the installation or operation of your products, please contact us!

Heaters & Controllers

Heaters and controllers have a 5 year product replacement warranty.


Batteries have a 1 year product replacement warranty.  

Warranty Exceptions

Grip and steering wheel wear is not included in the 5 year product replacement warranty.


A preauthorized return material authorization (RMA) claim number must be issued for any new, unopened return that was purchased directly from HeatDemon.com. Thereafter, the product warranty will be in effect. Product must be received within 90 days of RMA issuance.

Phone Orders

We no longer accept consumer or dealer orders over the phone. Our products are avaliable for purchase through either our website or Amazon.